Feature:
The Future of Customer-Facing Apps
Kevin Gardner
Today's customers depend on mobile apps in nearly all aspects of their lives. As such, employees are eager to use any technology that improves their productivity. A few years ago, mobile apps weren't fun as they're today. People would only use their smartphones for calculation and reading the latest headlines. However, the opening of the App Store skyrocketed mobile app downloads to 10 million. By June 2015, App Store had over 1.5 million apps in the store and 100 billion downloads. Over time, mobile apps have evolved from entertainment tools to work and life-relied tools.
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