2018 a Record Year for JDA

Company revenue grows to all-time high fueled by customers continuing
to expand JDA footprint, strong demand for award-winning Luminate/Blue
Yonder AI and SaaS portfolio

SCOTTSDALE, Ariz.–(BUSINESS WIRE)–JDA
Software, Inc.
, today announced continued financial
momentum, customer demand and sustained innovation in the quarter and
fiscal year ended December 31, 2018. In Q4, SaaS bookings accounted for
approximately half of total product (software and SaaS) bookings for the
first time. Full year company revenue is also at an all-time high, with
strong year-over-year (YoY) growth at its highest since the company
merger with RedPrairie in 2012. Customer interest was also driven by
JDA’s new SaaS, artificial intelligence and machine learning (AI/ML)
solutions delivered via JDA
Luminate
, powered by Blue Yonder’s award-winning
AI platform
. JDA also built on its industry-leading patent
portfolio, with 66 submitted or granted patents in 2018, taking the
company’s total number to over 450 patents granted and/or pending.

“2018 was the strongest year ever for JDA across customer, innovation
and financial metrics. I am proud of our team delivering to our
commitments which is the foundation of the culture we are building at
JDA,” said Girish Rishi, chief executive officer, JDA. “As we look
ahead, our plan calls for continued, aggressive investment in our AI/ML
portfolio and on delivering elevated customer experience levels.”

Strong SaaS bookings fuel JDA’s momentum (unaudited)

In Q4, JDA accelerated its momentum in the transition to a
subscription-based business model as SaaS bookings grew 295 percent YoY
and SaaS mix grew 39 points YoY to 49 percent of total product (software
and SaaS) bookings. In 2018, SaaS bookings grew 190 percent and SaaS
Annual Recurring Revenue more than doubled YoY to $121 million. JDA
finished 2018 in a very strong cash position while self-funding its
purchase of Blue Yonder.

Customer satisfaction and solution expansion continues to grow
year-over-year

Customer satisfaction measured by way of JDA’s net promoter scores are
at an all-time high, and customer attrition is the lowest in company
history. This has translated to both an expansion of existing customer
relationships and significant new customer wins. JDA added 64 net-new
customers in Q4, representing a 25 percent increase in new customers
over Q3. This brought our total number of new customers in 2018 to 174.

JDA also closed seven large product deals over $1 million in Q4 and
closed 24 during 2018, continuing the momentum in recent quarters for
customers relying on JDA for their large, transformational digital
supply chain initiatives. Some of the customers that selected or
extended their footprint with JDA and Blue Yonder during the quarter
include:

  • Americas: Advance Auto, Aeropostale, AT&T, Campbell’s, CDW,
    CitiTrends, Columbia Sports, Éxito, Fred’s, GEODIS, Golden State
    Foods, JoAnn Fabrics, Loblaw, Macy’s, Maverick, Papa John’s, Polaris,
    Princess Auto, Reckitt Benckiser, Sally Beauty, Sephora, Schnuck’s
    Markets, Sterilite, Tractor Supply Company, Wakefern, Wesco Aircraft
  • APAC: Abenson Ventures Inc., AkzoNobel (China) Investment Co.,
    Ltd., Beijing Si Ji You Xuan Information Technology Co. Ltd., Beijing
    Xiaomi Mobile Software Co., Ltd., Dah Chong Hong Limited, Dole
    Thailand Limited, Heritage Brands, Jebsen Logistics Ltd., Lion
    Commercial Corporation, KCC Malls, Inc., Nagatanien Co., Ltd.,
    Puregold Price Club, Inc., Shanghai Ego New Retail Co., Ltd., Suyen
    Corporation, ThaiNamThip Limited, TradePort Hong Kong Limited,
    Trendcell Sdn. Bhd
  • EMEA: BP, Boohoo.com UK Limited, Delhaize, DXC Technology
    Limited, Electrolux, Fiorino, Groupe PSA, Heineken International BV,
    Lavazza, LEGO System A/S, Maxeda DIY BV, Marketing Investment Group
    (MIG), Megamark, Media Markt, WM Morrison Supermarkets Plc, Renault

Additionally, maintenance-to-SaaS conversions also demonstrated
significant momentum. Customers converting their JDA on-premise
footprint to SaaS include the following:

  • Administradora De Servicios, Almacenes Exito, Butterball, DCS
    Logistics, Grupo Comercial Chedraui, Nagatanien, Ocean Spray, Safilo,
    SMU, Supermercados Peruanos, Tuš from Slovenia, Wilko Retail Ltd.

Tweet this: 2018
Has Been a Record Year for @JDASoftware; company revenue grows to an
all-time high: http://bit.ly/2GmRTLr

JDA Software is the proven leader in artificial intelligence and machine
learning (AI/ML)-driven supply chain and retail solutions for 4,000 of
the world’s leading retail, manufacturing and logistics companies. JDA
enables an Autonomous Supply ChainTM by connecting its
cognitive SaaS solutions from end-to-end – across planning, execution
and delivery – with a broad partner ecosystem, empowering customers to
better predict and shape demand, transform their product delivery and
deliver outstanding customer experiences. JDA’s world-class client
brands include 75 of the top 100 retailers, 77 of the top 100 consumer
goods companies, and 8 of the top 10 global 3PLs. Running JDA, you
can plan to deliver
. www.jda.com

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“JDA” is a trademark or registered trademark of JDA Software Group, Inc.
Any trade, product or service name referenced in this document using the
name “JDA” is a trademark and/or property of JDA Software Group, Inc.

Contacts

JDA Public Relations Contact:
Jolene Peixoto, Senior
Director, Corporate Communications
Tel: +1 978-475-0524, [email protected]

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