California’s Central Valley Named as Third Location for New T-Mobile Customer Experience Center

Third of Five Announced New T-Mobile Customer Experience Centers will
create 1000 new jobs in area, pending merger of T-Mobile and Sprint

BELLEVUE, Wash. & OVERLAND PARK, Kan.–(BUSINESS WIRE)–T-Mobile US (NASDAQ: TMUS) and Sprint Corporation (NYSE: S) today
announced that, pending the close of their merger, they have selected
the Central Valley in California as the area for the third of five new
Customer Experience Centers to serve New T-Mobile customers. The
facility will create approximately 1,000 local jobs.

As with the other previously announced locations in Kansas and New York,
the new California facility, once integrated, will bring top-notch
support to New T-Mobile customers. The state-of-the-art facilities will
offer T-Mobile’s innovative Team
of Experts (TEX)
service model, which allows customers to have
direct personal access to a dedicated team of specialists when they call
or message for assistance. The specialists work with local retail and
engineering to address a wide variety of topics and tackle complex
challenges for customers.

The five new TEX-enabled facilities are just one part of the future New
T-Mobile’s plans to put customers first and bring jobs to communities.
The companies also previously announced that two existing T-Mobile
Customer Experience Centers will be expanding. These cumulative efforts
will create up to 5,600 additional American jobs by 2021. The combined
companies will have 7,500 more customer care professionals in 2024 than
the stand-alone companies would have employed.

“We needed to find just the right area for our next New T-Mobile
Customer Experience Center – and we found it in the Golden State!
California and the Central Valley have everything we need to take care
of customers – amazing energy, a commitment to innovation and business,
and most importantly skilled and diverse people who we can’t wait to
join our team of Magenta heroes!” said T-Mobile US CEO and New T-Mobile
CEO, John Legere.

T-Mobile has consistently been featured on numerous “Best Place to Work”
lists year over year. The newest Care team members will be eligible to
receive benefits and opportunities such as significant management
preparation experience, career development paths and college tuition

The new Customer Experience Centers are just one way the New T-Mobile
will invest billions of dollars in job creation and infrastructure in
the United States. Sprint and T-Mobile together will employ more people
in the U.S. than both companies would separately. Other investments
include building out an industry-leading nationwide 5G network,
delivering more competition and new choice to customers like broadband,
and opening new stores to an expanding customer base.

The completion of the combination remains subject to regulatory
approvals and certain other customary closing conditions and is expected
to occur during the first half of 2019. Additional information regarding
T-Mobile’s merger with Sprint can be found at:

About T-Mobile
As America’s Un-carrier, T-Mobile US, Inc.
(NASDAQ: TMUS) is redefining the way consumers and businesses buy
wireless services through leading product and service innovation. Our
advanced nationwide 4G LTE network delivers outstanding wireless
experiences to 79.7 million customers who are unwilling to compromise on
quality and value. Based in Bellevue, Washington, T-Mobile US provides
services through its subsidiaries and operates its flagship brands,
T-Mobile and Metro by T-Mobile. For more information, please visit

About Sprint:
Sprint (NYSE: S) is a communications services
company that creates more and better ways to connect its customers to
the things they care about most. Sprint served 54.5 million
connections as of Dec. 31, 2018 and is widely recognized for developing,
engineering and deploying innovative technologies, including the first
wireless 4G service from a national carrier in the United States;
leading no-contract brands including Virgin Mobile USA, Boost Mobile,
and Assurance Wireless; instant national and international push-to-talk
capabilities; and a global Tier 1 Internet backbone. Today, Sprint’s
legacy of innovation and service continues with an increased investment
to dramatically improve coverage, reliability, and speed across its
nationwide network and commitment to launching the first 5G mobile
network in the U.S. You can learn more and visit Sprint at or and

Important Additional Information

In connection with the proposed transaction, T-Mobile US, Inc.
(“T-Mobile”) has filed a registration statement on Form S-4 (File No.
333-226435), which was declared effective by the U.S. Securities and
Exchange Commission (the “SEC”) on October 29, 2018, and which contains
a joint consent solicitation statement of T-Mobile and Sprint
Corporation (“Sprint”), that also constitutes a prospectus of T-Mobile
(the “joint consent solicitation statement/prospectus”), and each party
will file other documents regarding the proposed transaction with the
IMPORTANT INFORMATION. The documents filed by T-Mobile may be obtained
free of charge at T-Mobile’s website, at,
or at the SEC’s website, at,
or from T-Mobile by requesting them by mail at T-Mobile US, Inc.,
Investor Relations, 1 Park Avenue, 14th Floor, New York, NY 10016, or by
telephone at 212-358-3210. The documents filed by Sprint may be obtained
free of charge at Sprint’s website, at,
or at the SEC’s website, at,
or from Sprint by requesting them by mail at Sprint Corporation,
Shareholder Relations, 6200 Sprint Parkway, Mailstop KSOPHF0302-3B679,
Overland Park, Kansas 66251, or by telephone at 913-794-1091.

No Offer or Solicitation

This communication shall not constitute an offer to sell or the
solicitation of an offer to buy any securities, nor shall there be any
sale of securities in any jurisdiction in which such offer, solicitation
or sale would be unlawful prior to registration or qualification under
the securities laws of any such jurisdiction. No offering of securities
shall be made except by means of a prospectus meeting the requirements
of Section 10 of the U.S. Securities Act of 1933, as amended.

Cautionary Statement Regarding Forward-Looking Statements

This communication contains certain forward-looking statements
concerning T-Mobile, Sprint and the proposed transaction between
T-Mobile and Sprint. All statements other than statements of fact,
including information concerning future results, are forward-looking
statements. These forward-looking statements are generally identified by
the words “anticipate,” “believe,” “estimate,” “expect,” “intend,”
“may,” “could” or similar expressions. Such forward-looking statements
include, but are not limited to, statements about the benefits of the
proposed transaction, including anticipated future financial and
operating results, synergies, accretion and growth rates, T-Mobile’s,
Sprint’s and the combined company’s plans, objectives, expectations and
intentions, and the expected timing of completion of the proposed
transaction. There are several factors which could cause actual plans
and results to differ materially from those expressed or implied in
forward-looking statements. Such factors include, but are not limited
to, the failure to obtain, or delays in obtaining, required regulatory
approvals, and the risk that such approvals may result in the imposition
of conditions that could adversely affect the combined company or the
expected benefits of the proposed transaction, or the failure to satisfy
any of the other conditions to the proposed transaction on a timely
basis or at all; the occurrence of events that may give rise to a right
of one or both of the parties to terminate the business combination
agreement; adverse effects on the market price of T-Mobile’s or Sprint’s
common stock and on T-Mobile’s or Sprint’s operating results because of
a failure to complete the proposed transaction in the anticipated
timeframe or at all; inability to obtain the financing contemplated to
be obtained in connection with the proposed transaction on the expected
terms or timing or at all; the ability of T-Mobile, Sprint and the
combined company to make payments on debt or to repay existing or future
indebtedness when due or to comply with the covenants contained therein;
adverse changes in the ratings of T-Mobile’s or Sprint’s debt securities
or adverse conditions in the credit markets; negative effects of the
announcement, pendency or consummation of the transaction on the market
price of T-Mobile’s or Sprint’s common stock and on T-Mobile’s or
Sprint’s operating results, including as a result of changes in key
customer, supplier, employee or other business relationships;
significant transaction costs, including financing costs, and unknown
liabilities; failure to realize the expected benefits and synergies of
the proposed transaction in the expected timeframes or at all; costs or
difficulties related to the integration of Sprint’s network and
operations into T-Mobile; the risk of litigation or regulatory actions;
the inability of T-Mobile, Sprint or the combined company to retain and
hire key personnel; the risk that certain contractual restrictions
contained in the business combination agreement during the pendency of
the proposed transaction could adversely affect T-Mobile’s or Sprint’s
ability to pursue business opportunities or strategic transactions;
effects of changes in the regulatory environment in which T-Mobile and
Sprint operate; changes in global, political, economic, business,
competitive and market conditions; changes in tax and other laws and
regulations; and other risks and uncertainties detailed in the Form S-4,
as well as in T-Mobile’s Annual Report on Form 10-K for the fiscal year
ended December 31, 2018 and in its subsequent reports on Form 10-Q,
including in the sections thereof captioned “Risk Factors” and
“Cautionary Statement Regarding Forward-Looking Statements,” as well as
in its subsequent reports on Form 8-K, all of which are filed with the
SEC and available at
Forward-looking statements are based on current expectations and
assumptions, which are subject to risks and uncertainties that may cause
actual results to differ materially from those expressed in or implied
by such forward-looking statements. Given these risks and uncertainties,
persons reading this communication are cautioned not to place undue
reliance on such forward-looking statements. T-Mobile assumes no
obligation to update or revise the information contained in this
communication (whether as a result of new information, future events or
otherwise), except as required by applicable law.


T-Mobile US Media Relations
[email protected]
877-281-TMUS OR 212-358-3210
[email protected]

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