TCF Bank Customers Now Can Lock and Unlock Misplaced Debit Cards

TCF Bank Empowers Customers to Lock and Unlock Lost or Misplaced
Debit Cards from the Convenience of their Phones, Computers or by
Visiting a Branch or Calling its Contact Center

WAYZATA, Minn.–(BUSINESS WIRE)–TCF National Bank (TCF Bank), a subsidiary of TCF Financial Corporation
(TCF) (NYSE: TCF), today announced it is empowering its customers to
lock and unlock their debit cards when they are lost or misplaced.
Customers easily can lock and unlock debit cards from the convenience of
their phones, computers or by visiting a branch or calling its contact
center.


“Our daily lives are getting busier and adding our lock and unlock
feature makes it easier for customers to bank with us if they lose or
misplace their debit cards,” said Kevin Miller, director, community
banking at TCF Bank. “Customers can instantly lock their debit cards in
the way that is most convenient for them, putting the control in their
hands and providing greater peace of mind.”

Customers can lock and unlock debit cards by logging in to TCF Bank’s
online banking or mobile app, selecting “My debit cards” and moving the
setting to “Locked” or “Unlocked”, by visiting a branch, or by calling
its contact center and following the automated prompts. When debit cards
are locked, transactions made at ATMs, in store, online, by mobile
payment and by phone are declined. Pending transactions, direct
deposits, money returned to accounts through store returns, and money
deposited through money transfer apps process when debit cards are
locked.

“We introduced the ability to lock and unlock debit cards in phases
starting in November 2018 and customers have shown a strong interest,”
said Brent Farka, director, deposit and payments product management at
TCF Bank. “With very little marketing, thousands of our customers are
using the feature and the number continues to grow. It goes to show that
our customers appreciate the added benefits of convenience and security
at their fingertips.”

For more information about TCF Bank’s debit card lock and unlock
feature, visit tcfbank.com/cardlock.

About TCF
TCF is a Wayzata, Minnesota-based national bank
holding company. As of December 31, 2018, TCF had $23 billion in total
assets and 314 bank branches in Arizona, Colorado, Illinois, Michigan,
Minnesota, South Dakota and Wisconsin, providing retail and commercial
banking services. TCF, through its subsidiaries, also conducts
commercial leasing and equipment finance business in all 50 states and
commercial inventory finance business in all 50 states and Canada. For
more information about TCF, visit tcfbank.com.

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Contacts

(Media)
Mark Goldman, (952) 475-7050
[email protected]

(Investors)
Timothy Sedabres, (952) 745-2766
[email protected]

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