\ 6 Ways Optimizing Technology Can Improve the Efficiency of Your Business
Feature: Page (1) of 1 - 04/15/18

6 Ways Optimizing Technology Can Improve the Efficiency of Your Business


by Dennis McKonkie

Optimizing computing infrastructure is one of the keys to improving the efficiency of your business. Without optimized technology, your company wouldn't be as productive as anticipated. Also, it wouldn't be able to keep up with the competition. The best way to utilize your computing infrastructure to its fullest potential is to optimize it. Sometime back, computers were not viewed as necessary. However, that didn't stop tech-savvy companies from utilizing it to its fullest potential. Technology helps increase productivity, improve customer service, and gain a competitive advantage. Today's tech landscape provides better options to improve the efficiency of your business. Below is how technology optimization can help improve the efficiency of your business.


Customer Service

With technology, it won't cost you a lot of money to provide customers with accurate and quick service. Customer centers give you the means to contact customers using your preferred methods such as phone, email, or chat. Contact centers can run independently or as a unified communication system. Integrating your phone system and records management systems into your CRM provides your staff with access to the most current customer data anywhere and as quickly as possible.




Lower Costs of Operation

One of the best ways to reduce bloated spending is to invest in software and service-based technologies. For example, a print management software sets control and offers recommendations to help reduce expenses that can eat up 1-3% of your income. Moreover, cloud computing technology leverages virtue and off-site technologies for storing apps and data and making it accessible from anywhere. That way, you can minimize the costs of hardware maintenance during times of expansion or contraction and improve the security of your system.

Increased Employee Productivity

Technology enables a company to maintain consistent performance even during economic hardship. For example, data recovery and data backup services can allow a company to get back on its feet after a service outage or disaster. That helps maximize the productivity of your employees and minimize the expected downtime. Technology also improves workplace productivity by simplifying time-consuming tasks. For example, use of document management software replaces tasks such as manual file retrieval, data entry, and filing. Moreover, managed IT services can help optimize your limited internal IT resources and eliminate the burden of routine system maintenance.

Operations Efficiency

It is necessary to streamline processes as your business continues to grow. Today's technology such as BPM software and content management solutions allows you to optimize your business processes. As such, it becomes easier to restructure repetitive paper-based processes such as account payable procedures and work order processing. Moreover, modern communication systems improve operations through instant messaging and emails and video conferencing. That way, critical information can be relayed as quickly as possible.

Strengthen Networks

Network solutions can enhance your computing power and increase the functionality of your server. In fact, this is an important step when you want to balance workloads and complete tasks quickly. Network function virtualization can help eliminate the need for network hardware and minimize the complexity of your system. That results in increased business efficiency that ultimately improves your bottom line.

Increased Employee Retention

Investing in technology that makes employees more successful and satisfied is essential to retaining top talent. It also helps boost employee morale during rough patches. Technology will also enable you to provide desirable perks that today's digital generation is demanding. For example, installing a hosted phone system and secure virtual network provides your employees with the flexibility to telework.

Technology undoubtedly helps improve the efficiency of your business in many ways. Even a single business application or software can enhance your business across different performance indicators. Technology enables you to set the KPIs and objectives that best fits your company. Today's technology comes with advanced reporting capability to help you improve the efficiency of your business. It enables you to gain insight into market trends, customer preferences, and business performance. Technology makes it easier to access performance metrics and analytical reports that you can use to redesign your strategies.

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