Kamigumi Selects Rimini Street Support for Its SAP Applications

Leading Japanese transportation and logistics company avoids costly, no ROI migration to S/4HANA; redirects savings into strategic IoT and security initiatives

LAS VEGAS–(BUSINESS WIRE)–$RMNI #3rdpartysupport—Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, today announced that Kamigumi Co., Ltd., the leading harbor transportation and logistics company in Japan, has switched to Rimini Street Support for its SAP ECC 6 system. By switching to Rimini Street Support, Kamigumi was able to save time, money and labor, and redirect these resources to strengthen its IT security measures and deploy new business transformation projects. In addition, Kamigumi was able to take control of its application strategy, avoiding a costly and time-consuming migration to S/4HANA that did not currently deliver an ROI for their business.

SAP’s End of Maintenance Date Prompts Thorough ERP System Review

Founded in 1867, Kamigumi has grown to become the largest harbor transportation and logistics company in Japan. The company independently operates shipping container terminals in Kobe and Tokyo and has the top market share in Japan’s six largest harbors. Kamigumi replaced its mainframe-based in-house developed system with SAP Business Suite 7 applications in 2014. The company heavily relies upon its mission-critical SAP ECC 6 system to manage its financial accounting, management accounting, sales management, and inventory purchasing management functions to comply with the International Financial Reporting Standards (IFRS).

SAP’s stated end of mainstream maintenance date, coupled with the company’s goal to optimize its internal IT resources fully, prompted Kamigumi to do an exhaustive review of the system’s functionality and costs based on the company’s business needs. After reviewing its current ERP system, S/4HANA, and future business requirements, the company concluded that there was no ROI to be gained from replacing its current robust, stable ECC 6 release with a full migration to S/4HANA, ultimately leading Kamigumi to choose Rimini Street Support.

Taking Control to Accelerate a Business-Driven IT Roadmap

Rimini Street has enabled Kamigumi to take back control of its IT investment strategy instead of being locked into the vendor’s dictated roadmap. As a result of making the switch to Rimini Street, Kamigumi now receives premium, ultra-responsive support for its SAP applications for a minimum of 15 years from the time the company transitioned to Rimini Street, without any required upgrades or migrations. The company also immediately realized savings of 50 percent in annual support fees and plans to invest its considerable savings into advanced automation initiatives that improve profit margins and enhance its competitiveness. These initiatives include the establishment of high value-added distribution centers and the implementation of IoT (Internet of Things) solutions for its warehouses and logistics processes, reaffirming the importance of IT as their business foundation.

“We chose third-party support after facing continuous high maintenance fees from SAP and not seeing a business case to upgrade to S/4HANA,” said Ikuo Maruyama, general manager, Information Systems Department, Kamigumi Co., Ltd. “Before the switch to Rimini Street, we rarely contacted SAP Japan, and they never participated in our system operations meetings. Conversely, Rimini Street has been participating in regular operations meetings with us, sharing any issues, and working diligently to resolve them. This partnership approach with Rimini Street has enabled us to focus on taking back the control of our IT roadmap to plan and implement strategic projects across our business.”

All Rimini Street clients benefit from the Company’s best-in-class support model, which delivers global workforce redundancy and resilience and provides uninterrupted service 24x7x365, including its industry-leading Service Level Agreement (SLA) of 15-minute response times for all critical Priority 1 cases. Clients are also assigned a Primary Support Engineer (PSE), backed by a team of technical experts, who have an average of 15 years’ experience in the client’s particular enterprise software.

“Kamigumi utilized their newfound IT budget – the savings generated by switching from the vendor’s support to Rimini Street Support – to implement a next-generation IT security system and innovate around their current robust SAP system,” said Yorio Wakisaka, general manager, Nihon Rimini Street KK. “As with many of our clients, Kamigumi has taken back control of their IT roadmap to plan strategic investments for a more modern IT environment today and in the future. Rimini Street continues to help the Kamigumi IT team transform and innovate to handle the further advancements in demand for warehouse management and port transportation business initiatives.”

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. Nearly 2,100 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit http://www.riministreet.com, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn. (C-RMNI)

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, the duration of and economic, operational and financial impacts on our business of the COVID-19 pandemic, as well as the actions taken by governmental authorities, clients or others in response to the COVID-19 pandemic; catastrophic events that disrupt our business or that of our current and prospective clients, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation or in the government inquiry or any new litigation; our need and ability to raise additional equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth initiatives; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the terms and impact of our outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of our recently introduced products and services, including our Application Management Services (AMS), Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services we expect to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on May 7, 2020, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

© 2020 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.