Alacriti Joins the Symitar Vendor Integration Program

VIP enables Alacriti to integrate with Episys

PISCATAWAY, N.J.–(BUSINESS WIRE)–#billingandpayments—Alacriti, a fintech company specializing in payments, today announced that it has joined the Symitar^® Vendor Integration Program (VIP). Participation in the program will provide Alacriti with access to Symitar’s technical resources to enable its electronic bill presentment and payments solution, Orbipay EBPP, to integrate with Episys^®. The Vendor Integration Program is designed to help ensure that Symitar’s customers can easily deploy third-party products. Episys is the core platform used by approximately 750 diverse credit unions.

Alacriti’s Orbipay EBPP solution integrates with Episys via SymXchange™, a services-based programming interface that enables third-party vendors and credit unions to access the platform’s core data and business rules. The integrity of data is maintained throughout any data exchange, because access to business rules and data is managed through a service layer that governs these interactions.

Orbipay EBPP’s cloud-based billing and payments technology enables credit unions to deliver superior member experiences, accelerate cash flow, and reduce costs. Orbipay gives credit union members access to the comprehensive payment channels (mobile, web, IVR, agent, walk-in, and AI chatbot), payment methods (ACH and card payments), and payment options (one-time, recurring, and autopay) they demand. Alacriti’s inclusion in the VIP will make it easier for Symitar’s credit union community to seamlessly accept payments across various channels and update member data in real-time.

“Delivering superior member experiences and satisfaction is top of mind for every credit union,” said Stuart Bain, Senior Vice President of Alacriti. “Credit unions leveraging this integration will give their members access to comprehensive and easy-to-use self-service payment options, plus the ability to accept phone payments from within Episys. In addition, payments data will post in real-time into Episys, creating even more value for credit unions.”

Symitar’s VIP takes the customer out of the middle, providing vendors with direct access to Symitar’s technical resources and test systems. VIP inclusion is not an endorsement of the vendor’s product.

About Symitar

Symitar^®, a division of Jack Henry & Associates, Inc. (NASDAQ:JKHY), is a provider of integrated computer systems for credit unions of all sizes. Symitar has been selected as the primary technology partner by more than 800 credit unions, serving as a single source for integrated, enterprise-wide automation and as a single point of contact and support. Additional information about Symitar is available at www.symitar.com.

About Jack Henry & Associates, Inc.

Jack Henry & Associates, Inc.^® (NASDAQ: JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its solutions serve more than 9,000 customers nationwide, and are marketed and supported through three primary brands. Jack Henry Banking^® supports banks ranging from community banks to multi-billion-dollar institutions with information processing solutions. Symitar^® is a leading provider of information processing solutions for credit unions of all sizes. ProfitStars^® provides highly specialized products and services that enable financial institutions of every asset size and charter, and diverse corporate entities to mitigate and control risks, optimize revenue and growth opportunities, and contain costs. Additional information is available at www.jackhenry.com.

About Alacriti

Alacriti is a fintech company specializing in payments. Organizations of every size can accept payments and initiate payouts through our secure, cloud-based Orbipay^® platform. Our technology supports electronic bill presentment and payments (EBPP) and digital disbursements, enabling credit unions to get paid faster, reduce costs, and deliver innovative payment experiences to their members. Learn more at alacriti.com.