LiveVox Awarded Exemplary Status in Ventana Research’s 2023 Buyers Guide for Contact Center Suites
Contact Center Innovator Recognized as a Leader for Total Cost of Ownership (TCO) and Return…
CRM
State of CRM Survey Shows CRM Evolving to ‘Customer Personal Assistant’ to Support Next-Gen Sales, Marketing and Service
Real-world demands make the case for modern CRM infused with AI and automation to surface…
Salesforce Standardizes Global Hybrid Cloud Infrastructure on Red Hat Enterprise Linux
Salesforce is migrating more than 200,000 systems from CentOS Linux to Red Hat Enterprise Linux…
Tekion Unveils Enhanced AI Engine, Tekion AI, with Generative AI Capabilities in its Automotive Retail Cloud Platform
Roll out of first GPT based capability, Smart Communication, enhances dealer communication with car buyers…
Salesforce Gives $20M to Education, Expanding Pathways into Tech and AI Careers
New grants will benefit high schools and middle schools in cities across the United States…
D.A. Davidson Acts as Exclusive Financial Advisor to Vizlib in Its Sale to insightsoftware
NEW YORK–(BUSINESS WIRE)–D.A. Davidson & Co. announced today that it has served as exclusive financial…
Workato Announces Winners of 2023 Automate Impact Awards
The Impact Awards celebrate leading Workato customers who are pushing their industries into the future…
Marin Software Announces HubSpot Integration
Connect the entire customer journey by uniting your search and social ads with HubSpot data…
Lightning Step Names Healthcare IT Veteran Brent Michael as New CEO
HOUSTON–(BUSINESS WIRE)–Lightning Step, a leading provider of all-in-one CRM, EMR, and RCM solutions for behavioral…
New Edition of Omnichannel Retail: How to Build Winning Stores in a Digital World Released
Updated edition of the popular business guide provides practical advice for improving customer connection and…
Salesforce Announces Strong Second Quarter Fiscal 2024 Results
SAN FRANCISCO–(BUSINESS WIRE)–Salesforce (NYSE: CRM), the #1 AI CRM, today announced results for its second…
8×8 Expands AI Self-Service Capabilities with Voice Interactions for 8×8 Intelligent Customer Assistant
8×8 Contact Center Customers Can Now Add Voice Self-Service Capabilities Via Open Beta Program CAMPBELL,…
e-Emphasys Technologies Names Wendy Matison as Leader of Its Project Management Office
Other changes within the global Operations organization sharpen the focus on service delivery and support…
Emplifi Wins “Influencer Marketing Innovation Award” in 2023 MarTech Breakthrough Awards Program
Prestigious International Annual Awards Program Recognizes Standout Marketing, Advertising, and Sales Technology Around the World…
Rootstock Software to Showcase Salesforce Thought Leaders and Enterprise Solutions at 2023 Rooted-In Manufacturing
Spotlight on how Salesforce Manufacturing Cloud engages with Rootstock Manufacturing ERP to deliver value at…
Airkit Relaunches as Airkit.ai, Introduces AI Agent Customer Service Solution Built for eCommerce Brands
Airkit.ai eCommerce empowers brands to say goodbye to unintelligent FAQ bots in favor of autonomous…
Clari to Acquire Groove, Cementing Revenue Platform Leadership
Expands platform to meet customer demand for tech consolidation and revenue acceleration SUNNYVALE, Calif.–(BUSINESS WIRE)–#AI—Clari…
monday.com Announces Second Quarter 2023 Results
Second quarter revenue of $175.7 million grew 42% year over year Number of customers with…
Salesforce Announces Timing of its Second Quarter Fiscal 2024 Results Conference Call
Results to be released on August 30, 2023, after market close SAN FRANCISCO–(BUSINESS WIRE)–Salesforce (NYSE:…
3CLogic Announces Upcoming ServiceNow Conference Participation
Leading Voice AI, Cloud Contact Center, and SMS solution provider to speak and exhibit at…