Clarabridge Named Best Places to Work in 2020 by Washington Business Journal

Customer experience management leader continues to attract top talent with dynamic culture

RESTON, Va.–(BUSINESS WIRE)–Clarabridge, the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, is pleased to once again announce it has been named one of the Best Places to Work in Washington, D.C.

The Washington Business Journal set out to identify companies in the Washing, D.C. area that have excelled in creating quality workplaces for employees. Solely based on employee feedback, the survey was measured on feeling valued, trust in peers and leadership and retention, among other categories.

“Being named a Best Place to Work is a true testament to our employees who embody our values. It is a direct reflection of our team and the passion they have for the business as innovators in the CX space,” said Mark Bishof, CEO, Clarabridge. “With the challenges we all face during this time, it’s more important than ever to have a strong company culture that shows appreciation, compassion and encouragement.”

Clarabridge’s culture is driven by five core values all employees embody, including being obsessed with customers’ success, acting as passionate innovators, investing in the power of honesty, being driven to achieve through teamwork, and remaining hungry to build, grow and learn. With these core values at the forefront of its business, Clarabridge continues to create opportunities not only for its customers but for its employees.

Hiring over 100 employees last year, Clarabridge is focused on growing and maintaining a diverse community where all feel included and heard through a variety of committees and initiatives. ClaraLadies focuses on Clarabridge’s commitment to empowering women in technology by strengthening their leadership and education through a network in which individuals can share advice, grow in their careers and support each other. Additionally, Clarabridge’s Culture Club, an employee-led club to cultivate a community that fulfills the goals of Clarabridge Culture Code, bridges the gap between offices and celebrates the multiplicity in Clarabridge’s workforce to build a space that is fun, warm and welcoming for all employees.

“Our employees are our culture and superpower,” said Lourdes Caballero, Director of Talent and Culture at Clarabridge. “Every day, our teams work together to help businesses win the hearts of their customers. While we take our work very seriously, we truly enjoy working alongside one another and, as a result, have forged amazing professional relationships.”

For more information about Clarabridge, visit and follow #BeClarabridge on Instagram to see more of the employee experience.

About Clarabridge

Clarabridge helps the world’s leading brands take a data-driven, customer-focused approach to everything they do. Using AI-powered text and speech analytics, the Clarabridge experience management platform enables brands to extract actionable insights from every customer interaction in order to grow sales, ensure compliance and increase operational efficiencies. For more information, please visit


Katie Cessna

BLASTmedia for Clarabridge
317-806-1900 x.142

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