Conga Delivers 141% ROI for Extreme Networks

New case study from Nucleus Research highlights benefits of Conga’s Apttus CPQ software to streamline business process automation

BOSTON–(BUSINESS WIRE)–Nucleus Research has published a case study showing Conga, formerly Apttus, the leader in digital transformation for commercial operations, delivered 141% ROI for its customer Extreme Networks, with payback in 9.6 months. The case study found that Conga’s Apttus CPQ solution reduced the time it took Extreme Networks to generate a quote from three days to 20 minutes while also reducing the time to provide a quote estimate from four hours to 10 minutes. Additionally, overall employee productivity increased by 15 percent with Apttus CPQ’s automated quote generation and features capable of managing multi-tiered pricing channels.

Key benefits highlighted in the case study include:

  • Increased employee productivity. With Apttus CPQ, employees at Extreme Networks shorten the time to quote and improve price management across multi-tier channels to increase productivity by 15 percent.
  • Reduced time-to-quote. Apttus CPQ decreased the time to generate a large quote from three to four hours to 20 minutes, resulting in increased customer satisfaction and profits as renewal rates continued to climb.
  • Cost savings. The company previously had offshore contractors to help with quoting which they were able to reduce with Apttus CPQ. Enhancements relating to auto co-terming and auto-generation helped Extreme Networks get the quotes pre-generated for their approval and submission.

Extreme Networks’ deployment of Apttus CPQ highlights the necessity of exploring alternative solutions even when facing the intimidating costs associated with switching, implementing, and training for a new system,” said Nick Grizzell, analyst at Nucleus and author of the report. “With Apttus CPQ, Extreme Networks’ teams took the solution to production out of the box with powerful tools to aid in time savings and cost efficiencies.”

Businesses today don’t have time to spare because buyers want quotes in near real-time,” said Eric Carrasquilla, SVP of Product at Conga. “When you can give a quote faster than the competition, you’re at an advantage. Apttus CPQ helps organizations achieve commercial excellence by empowering sales teams to sell more effectively with less time.”

With the foundational capabilities implemented with Apttus CPQ, Extreme Networks is now able to make giant leaps forward in the handling of its service and subscription business, knowing the underlying system can support our future growth needs,” said Rob Rosa, Senior Vice President of WW Service Sales at Extreme Networks.

Extreme Networks develops and manufactures network infrastructures and network software powered by the cloud, machine learning (ML), and artificial intelligence (AI) to bring network management, security, and access controls, and analytics to a diverse group of users. The company is headquartered in San Jose and has locations across the globe.

See the full report at:

About Conga

Conga, the leader in digital transformation of commercial operations, empowers businesses to modernize revenue generation and optimize commercial relationships, creating simplified workflows and streamlining processes for better, more efficient customer experiences. Conga’s end-to-end suite digitally transforms the foundational elements of business – documents like quotes, contracts, invoices and the business processes that surround them – for well over 10,000 enterprise and mid-market customers.

Conga, now the combination of industry pioneers Apttus and Conga, drives commercial excellence by automating core business processes and accelerating time to revenue. The company is headquartered in San Mateo, Calif. and Broomfield, Colo., with global operations across North America, Europe and Asia. Learn more at  or follow Conga on Twitter: @GetConga.

About Nucleus Research

Nucleus Research is a global provider of investigative, case-based technology research and advisory services. The company’s ROI-focused research approach provides unique insight into the actual results technology solutions deliver, allowing organizations to cut through marketing hype to understand real operational value and select or renew the best technology solution for their environment. For more information, visit


Adam Ouellet


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