Strategy Analytics: Pandemic Could Drive Long-Term Shift to Home-Based Working

BOSTON–(BUSINESS WIRE)–Many employees are ready to embrace home-based working after the pandemic, according to a major new Strategy Analytics Consumer Insights study of more than 5000 consumers in the US, Germany, UK and China. 80-90% of respondents who have been working from home during the pandemic said they like doing it, and less than 20% of all employees said that they would be unhappy if their employer made working from home compulsory. The complimentary report, “Working From Home Before and After the Pandemic,” suggests that businesses, public bodies and employers in general should prepare to plan for significant changes in many aspects of home and work relating to travel, expenditure patterns, time allocation and lifestyle priorities.

The research also found that the proportion of permanent employees who work from home at least regularly increased by between 92% (US) and 245% (China) during the pandemic. In addition, if employers made working at home compulsory in future, less than 20% of employees would be unhappy about this. In the US, Germany and the UK, the biggest concern about working from home is the inability to communicate with peers and feeling isolated. Chinese employees, by contrast, are most worried about not having the work equipment at home.

David Mercer, VP and Principal Analyst, said: “All the evidence suggests that, in spite of all the challenges posed by the pandemic, many employees have discovered that home working offers significant quality of life improvements and are keen not to lose those benefits as economies emerge from the crisis.”

Arleen Denque, VP, Consumer Insights Practice, added: “Employers need to understand the impact of widespread home working on their established business practices, and brands also need to identify the challenges and opportunities presented by these substantial changes in work environments and lifestyles.”

Source: Strategy Analytics, Inc.


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Report contacts:
Arleen Denque, +1 617 614 0755,

David Mercer, +44 1908 423610,

Matt Hester, +44 1908 423 692,

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