Lenovo Introduces Virtual Care – A Solution for Providers to Support Individualized Care at Home for Patients with Chronic Conditions

In-home technology enables better implementation of self-care regimens and connects healthcare providers with patients live via voice-activated digital assistant

RESEARCH TRIANGLE, N.C.–(BUSINESS WIRE)–Today, Lenovo™ (HKSE: 992) (ADR: LNVGY) introduced Lenovo Virtual Care, a full patient-to-provider virtual solution to remotely monitor, guide and educate patients with various chronic health conditions. In partnership with Vianova Health, Lenovo Virtual Care combines trusted Lenovo hardware with advanced biometric devices and AI-powered software to virtually coach patients through their individualized care plan and drive better overall outcomes.

Virtual Care joins the recently launched Virtual Rounding as part of Lenovo’s growing portfolio of Virtual Health solutions to accelerate intelligent transformation in healthcare. Demand for virtualized access for patients to their health data and providers will persist as healthcare systems transform to meet the evolving demands of more patients with chronic conditions, stressed care teams, and payers searching for more value-based care. Lenovo remains committed to building innovative devices and solutions that support and adapt to the changing healthcare landscape.

Using Lenovo Virtual Care, clinicians provide patients with a customizable, in-home technology kit equipped with a digital assistant, “Rosie”, that guides the patient through an individualized, daily care plan incorporating patient education, behavior modification and family engagement. Providers prescribe the use of the service and pre-configure the easy-to-use kit, allowing patients to plug it in at home and immediately start following their individualized care plan.

Lenovo’s Virtual Care solution allows clinicians to continually assess and engage with enrolled patients, reducing the need of multiple in-person visits and readmissions. Patients use in-home biometric devices, such as blood pressure cuffs and glucose monitors, to take their vitals and transmit the data to their care teams. Armed with real-time patient data, health providers can respond quickly with timely interventions, adjust medications or modify self-care regimens to help improve patients’ health before they require an in-office visit. Over time, use of the kit supports positive habit-formation that target patient care-plan compliance and better overall outcomes.

“As the healthcare industry continues to explore new ways to deliver more cost-efficient and high-quality care outside of hospitals and doctors’ offices, we’re launching Lenovo Virtual Care to assist physicians and their teams in providing more personalized care to their patients,” said Ed Gillispie, vice president, North America Public Sector and Healthcare, Lenovo.

“With this new solution, Lenovo is empowering doctors to proactively manage chronic conditions, improve patient quality of life and reduce healthcare costs.”

The need for virtual healthcare solutions has never been higher, as the U.S. population is getting older, living longer, and suffering at greater rates from chronic conditions. Six out of every 10 adults in the United States have at least one chronic disease, with four in 10 suffering from two or more.i

With the Lenovo Virtual Care solution, healthcare provider organizations can remotely monitor, engage with and educate patients with many of these chronic health conditions, including diabetes, COPD, congestive heart failure (CHF), and hypertension. Key benefits to remote patient monitoring include improved patient outcomes, patient satisfaction, cost savings and higher CMS reimbursements rates for physicians for providing value-based care.

Consistent use of at-home healthcare solutions with more tailored virtual instruction and check-ins can help to significantly improve a patient’s condition, with one large healthcare institution reporting that the virtual care solution backed by Lenovo’s partner Vianova Health reduced patient readmission by 18 percent. The same institution also reports that select diabetes patients using the virtual care solution achieved blood sugar targets four weeks sooner than patients who only received phone-based care.

As demand for virtual care platforms continues to grow, healthcare systems need a reliable partner that can deliver these cutting-edge solutions at scale. Lenovo is a proven global technology leader – ranking number globally in PC sales and number one provider of Top500 supercomputers12. Relying on its robust global supply chain and integrated services business, the company is uniquely positioned to produce, service and refurbish the Virtual Care kits quickly and efficiently. Providers can be reassured they have the maintenance and logistics services for deploying and managing a solution this complex across their systems.

Lenovo Virtual Care is being launched in the United States and will be available in the third quarter of the year.

For more information: visit www.lenovo.com/health

About Lenovo

Lenovo (HKSE: 992) (ADR: LNVGY) is a US$50 billion Fortune Global 500 company, with 63,000 employees and operating in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. To find out more visit https://www.lenovo.com, follow us on LinkedIn, Facebook, Twitter, YouTube, Instagram, Weibo and read about the latest news via our StoryHub.

LENOVO is a trademark of Lenovo. Vianova Health is a trademark of Vianova Health. All other trademarks are the property of their respective owners. ©2020, Lenovo Group Limited.

1 Rankings from IDC and Gartner based on Lenovo selling the largest number of PC units; April 13, 2020.

2 Based on Lenovo as manufacturer of the largest number of systems ranked on the world’s TOP500; June 22, 2020.

iCDC – Chronic Disease in America


David Hamilton

Public Relations Manager

North America

Lenovo US

+1 (919) 908-5153


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