Telehealth Provider TimelyMD Grows Leadership Team to Support Continued Growth as COVID Cases Rise

FORT WORTH, Texas–(BUSINESS WIRE)–#TimelyMDTimelyMD, the leading telehealth company focused on higher education, has added new leadership positions to fuel its rapid and continuous growth as telemedicine and teletherapy remain in high demand on college campuses — particularly as the Delta variant threatens students’ hopes for a more “normal” semester.

Through its proprietary TimelyCare technology, TimelyMD offers free and immediate virtual medical and/or mental health care support to students at more than 100 college and university partner schools – including Duke University, Emory University, Georgetown University, Johns Hopkins University, Los Rios Community College District, Middlebury College and Paul Quinn College – with licensed providers available 24/7 in all 50 states.

A recent $60 million investment from JMI Equity has accelerated TimelyMD’s recruitment of transformative new leaders from healthcare, tech and creative sectors.

Becky Banasik, Senior Vice President of Client Success

As Senior Vice President of Client Success, Becky Banasik brings more than 20 years of experience scaling high-growth, client operations teams delivering strategies for some of the world’s leading brands. With extensive experience in management consulting, SaaS organizations and nonprofits, Banasik was most recently VP of Client Success at Social Solutions, where she was responsible for ensuring clients realized the full potential and value of SSG’s product, data, and services.

Lauren McQuade, Senior Vice President of Marketing

Lauren McQuade brings more than 20 years of marketing leadership experience building teams, processes, and programs that drive growth. Based in Austin, McQuade previously served as VP of Marketing at ESO, VP of Marketing at SecureLink, and has held senior marketing roles at Community Brands, CompassLearning, and Motorola.

Zachary Fleming, Vice President of Product

In a newly created role, Zac Fleming has broad responsibility for product management, product design, and product strategy. Leveraging technology and strategy, he seeks to create innovative products so that college students everywhere can seamlessly access the care needed to thrive. Fleming’s previous roles include serving as vice president for product management at Citi, general manager for digital transformation at Baylor Scott & White Health, and chief technology officer at Three to Abandon. He also serves as an advisor for start-up founders, mentors global product leaders, and volunteers to help further his local community.

Todd Hegseth, Vice President of Sales Operations

As Vice President of Sales Operations, Todd Hegseth steers updates to sales tools, technology and supporting business processes aimed at improving sales productivity, reporting and improving cross-functional business decision intelligence. Hegseth is an experienced, agile business leader with extensive experience driving business improvement across multiple sectors. He has also held various leadership roles in cyber security and telecommunications industries, having achieved success in customer support, finance, sales and operations.

Eric Knittel, Associate Vice President, Brand and Creative

With more than two decades of national advertising agency experience, Eric Knittel is an award-winning creative director whose expertise in delivering unique ideas has built brands in nearly every sector of business, from healthcare and technology to professional sports and packaged goods. In his new role, Knittel steers the creative direction of the TimelyMD brand with an entrepreneurial spirit, a passion for building high-performance teams and a desire to share the company’s unique ability to provide equitable mental and medical health care to students across the country.

Kristen Buglione, Healthcare Literacy Lead

Kristen Buglione plays a key role in leading strategic initiatives to enhance college student health, well-being and academic success. Prior to joining TimelyMD, she was the Director of Health Education at Johnson & Wales University and has presented at regional/national college health conferences. Passionate about helping individuals and communities enhance health and well-being through sustainable and equitable initiatives, Buglione is also a Certified Health Education Specialist.

About TimelyMD

TimelyMD is the leading telehealth provider specializing in higher education. Its mission is to improve the well-being of college students by making virtual medical and mental health care accessible anytime, anywhere. The comprehensive TimelyCare solution optimizes campus resources and supports clinical staff by delivering continuity of care to hundreds of thousands of students at more than 100 colleges and universities. Customizable by school, TimelyCare’s wide-ranging telehealth and teletherapy services – including on-demand and scheduled medical care, on-demand and scheduled mental health counseling, psychiatric support, health coaching, and faculty and staff guidance – are designed to help students thrive in all aspects of their lives. Visit for more information.


Katie Neal for TimelyMD

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