Zyxel Communications Partners With Plume to Provide Best-of-Breed Broadband CPE and Next Generation Cloud-based Services

Zyxel Adopts and Integrates OpenSync into Select WiFi 6 CPE to Support Plume’s Intelligent SaaS Experience Platform for Communications Service Providers and their Subscribers

ANAHEIM, Calif.–(BUSINESS WIRE)–#CPEZyxel Communications, an industry-leading provider of secure broadband networking, Internet access and connected home products, today announced a partnership with personalized smart services pioneer Plume® in which select Zyxel customer-premises equipment (CPE) will ship pre-integrated with OpenSync™, and provide out-of-the-box support for Plume’s SaaS experience platform and associated services suites.

Available in Q4 2021, select Zyxel WiFi 6 gateways and extenders will support OpenSync and will be certified for Plume’s services, including the HomePass® smart home suite and the Haystack™ data prediction and analytics suite. Plume’s services suites provide smart home subscribers with flawless connectivity, complete network control, personalization, security and customization via a highly-rated app.

Zyxel’s WiFi 6 gateway-extender system supports dual-operational capability giving service providers unprecedented versatility in network management and delivery of enhanced WiFi. The ability to choose between Zyxel’s MPro MESH Intelligent WiFi with TR-69 remote management capability or Plume’s integrated platform and associated services provides service providers with maximum deployment flexibility and enables them to provide different service options for a tiered approach. Multi-operational CPE can significantly reduce costs by simplifying logistics, maintenance and customer support costs.

“Service providers have a dual challenge in offering personalized, premium services to subscribers while maintaining granular visibility and control across their networks and services to deliver consistently, high-performing experience,” explained Brian Feng, Senior Vice President of Zyxel Communications. “The winning combination of Zyxel WiFi 6 CPEs with OpenSync and Plume’s cloud platform solves both these challenges.”

“The broadband market has changed irrevocably, driven largely by the subscribers’ hunger for new, highly personalized services, and the big tech companies who are only too eager to fulfil those needs over-the-top,” said Tyson Marian, Chief Commercial Officer, Plume. “Zyxel has taken an important step to empower broadband service providers to address changing subscriber needs, by providing them with access to a highly-scalable cloud-driven framework that harnesses the power of the cloud to create and deliver new subscriber experiences at unparalleled speed across entire device populations.”

The fully-integrated combination of OpenSync software and Plume services will be available in Q4 2021 for evaluation on the EX5510 AX6000 WiFi6 2.5 Gigabit Ethernet Gateway, EX3510 AX5700 WiFi 6 Gigabit Ethernet Gateway, and WX3310 Dual-Band Wireless AX Gigabit Access Point/Extender.

For more information about Zyxel and its portfolio of broadband wireless solutions for service providers, visit the new Zyxel Communications website and follow us on YouTube, Facebook, Twitter and LinkedIn.

About Zyxel:

Zyxel Communications delivers technological innovations and has connected the world to the internet for more than 30 years. Whether establishing access through fixed or mobile broadband solutions, at Zyxel we offer a comprehensive and flexible portfolio of products that are right for worldwide leading service providers and their subscribers.

Zyxel is a global force in the telecommunications market with an unrivaled international presence that includes:

  • 150 markets served
  • Strong local presence throughout five continents
  • 1 million businesses and homes working smarter with Zyxel solutions
  • 100 million devices creating global connections

About Plume:

Plume® is the creator of the world’s first SaaS experience platform for Communications Service Providers (CSPs) and their subscribers, deployed in more than 30+ million locations globally. As the only open and hardware-independent, cloud-controlled solution, Plume enables the rapid delivery of new services for smart homes, small businesses, and beyond at massive scale. On the front end, Plume delivers self-optimizing WiFi, cyber-security, access and parental controls, and more. CSPs get robust data- and AI-driven back-end applications for unprecedented visibility, insights, support, operations, and marketing. Plume leverages OpenSync™, an open-source framework that comes pre-integrated and supported on the leading silicon, CPE, and platform SDKs.

Visit plume.com, plume.com/homepass, plume.com/workpass, and opensync.io.

Follow Plume on LinkedIn and Twitter.

Plume, OpenSync, HomePass, and Haystack are either trademarks or registered trademarks of Plume Design, Inc. Other company and product names are used for informational purposes only and may be trademarks of their respective owners.


Zyxel Communications

Ken Hagihara, APR, Fellow PRSA, MCM

Integrity Public Relations, Inc.

949-768-4423 ext. 101


For Plume:

Andrew Laszacs

Bob Gold & Associates


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