MercuryGate Wraps Up Velocity 2022 with Record-Setting Attendance, New Customer Success Initiative and Expansion of Ocean Freight Visibility and Sourcing Compliance Capabilities
The company’s first in-person user conference since 2019 showcased current and future initiatives designed to accelerate value, visibility, intelligence and automation up and down the shipment life cycle.
CARY, N.C.–(BUSINESS WIRE)–MercuryGate® International, Inc., (MercuryGate) the largest dedicated transportation and logistics management solutions provider, today announced record-setting attendance at its Velocity 2022 conference, where it showcased the expansion of capabilities in ocean freight visibility and global trade compliance with the acquisition of ClearTrack Information Network, the creation of new customer success teams and the future of intelligent transportation systems.
Hosted in-person for the first-time time in three years, Velocity 2022 was held November 7-9 in Scottsdale, Arizona, and featured more than 50 content-rich events including educational sessions and demos of MercuryGate’s latest product features, its near-term product roadmap, solution-focused roundtables, keynotes from industry experts, issue-oriented panel discussions among industry leaders and a tech social. More than 475 registrants representing shippers, logistics service providers, carriers, brokers and industry and product experts attended the record-setting event.
“The content and speaker lineup at our Velocity 2022 user conference reflected MercuryGate’s commitment to becoming more than a technology vendor for our customers, but a go-to partner for factory-to-consumer transportation management needs,” said President and CEO Joe Juliano. “Our new customer success initiative and the expansion of our shipment visibility capabilities underpins the goal of strategically aligning with customers and technology partners to deliver the best experience, address their greatest needs and deliver exceptional value for all shippers, logistics service providers, carriers and brokers within the MercuryGate platform.”
Day one of Velocity 2022 kicked off with a technology social featuring tabletop discussions led by MercuryGate functional subject matter experts and free-form roundtables on topical industry issues hosted by Velocity sponsors Convoy, Loadsmart and SMC3. Following the first series of breakout sessions, the day concluded with a reception presented by diamond-level event sponsors Amazon Freight and Surge Transportation.
Day two began with MercuryGate President & CEO Joe Juliano’s opening keynote recognizing the more than 600 customers across 120 countries that leverage MercuryGate to manage their transportation and logistics needs and facilitate more than 1.8 million deployments and one billion logins each year. Juliano went on to share several major announcements starting with the formation of a new customer success team which veteran MercuryGate product leader Jen Saunders will lead in the newly created role of executive vice president of customer success. This new department will focus on enhancing customer experience, delivery and product utilization to maximize the value derived from MercuryGate.
Juliano’s remarks also highlighted MercuryGate’s recent acquisition of ClearTrack Information Network to broaden capabilities in shipment life cycle visibility and execution as well as global sourcing compliance. The addition of ClearTrack makes possible global container, order and item level visibility as well as the monitoring, collection, creation and control of product sourcing compliance documentation. By combining ClearTrack’s visibility and sourcing compliance features with the industry-leading transportation management capabilities of the MercuryGate TMS, customers gain an industry-first: full lifecycle shipment visibility and transportation execution in a single platform. With the acquisition of ClearTrack, MercuryGate customers now process nearly $93 billion in freight under management annually inside the platform.
Gartner industry analyst Brock Johns followed Juliano’s keynote address. A senior principal analyst at Gartner on supply chain research, Johns’ research covers transportation technology with a focus on transportation management systems and freight audit and payment. He shared insights with attendees on the current and future state of logistics and key themes that will shape the industry’s near-term outlook.
The general session was followed by breakout sessions on a wide range of topics including shipment visibility, control tower, multimodal optimization, vehicle routing and scheduling, first-to-final mile, claims management and data strategy and co-presentations with sponsors Emerge, C.H. Robinson, Rockfarm Supply Chain Solutions and Envista. Attendees also convened for a panel discussion titled Keeping Pace with the Accelerated Pace of Change which featured panelists from Amazon Freight, Surge Transportation, Molnlycke Healthcare, Capgemini and Penske.
The third and final day of Velocity began with a fireside chat with Chief Technology Officer Beth Hendriks and Co-founder and Chief Innovation Officer Steve Blough. The pair discussed MercuryGate’s innovation roadmap over the past three years and its focus on resilience and agility through disruption with optimization and application improvements from the first-to-final mile. Hendriks shared MercuryGate’s vision for product development with initiatives focused on increased visibility combined with execution, continued investment in a single user interface incorporating all product capabilities and order-centric views built on a platform “shipping cart” concept.
Following Blough’s executive keynote, guest speaker Scott Kelly, a former NASA astronaut and retired U.S. Navy Captain shared how resilience and agility are keys to success in any industry when facing difficulties, disruptions or even possible disasters.
Kiosks showcasing MercuryGate partner capabilities, product demos and services were staffed throughout the event. The user conference wrapped up following more than 50 content sessions conducted that included 20 customers, a dozen sponsorship partners and numerous subject matter experts and executive leaders.
“The success of this year’s Velocity user conference – the largest in MercuryGate’s history – would not have been possible without the support of our sponsors and the tireless efforts of our employees, presenters and organizers,” said Chief Strategy Officer Jeffrey Varon. “We are grateful for their partnership and participation in the months leading up to the conference and look forward to continued and shared success as we create new and greater value for our customers through the MercuryGate transportation management platform.”
About MercuryGate
MercuryGate provides powerful transportation management solutions proven to be a competitive advantage for today’s most successful shippers, 3PLs, brokers and carriers. The comprehensive Software-as-a-Service (SaaS) product suite natively supports all transportation modes and segments, generating value for its users through improved cost, productivity and efficiency using artificial intelligence (AI), machine learning (ML) and connected technologies to adapt and automate transportation management functions. Learn how MercuryGate makes shipping intelligent, simple, sustainable and transformative for customers at www.mercurygate.com.
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