High Ranking of 4.7 out of 5 Stars Achieved for Product Capabilities and Customer Support as 100% of Reviews Recommend the Company
BOSTON–(BUSINESS WIRE)–Leostream™, the leading provider of enterprise-grade remote access solutions, today announced that the company’s desktop connection management and remote access platform has been recommended by 100% of customers using the software, and rated 4.7 out of 5 stars on Gartner® Peer Insights™ in the Desktop as a Service (DaaS) category as of December 14, 2022. Leostream received its high customer rating for overall product capabilities, customer service and support. Additional review details are available on the Peer Insights site.
Gartner Peer Insights is an online IT software and services reviews and ratings platform. The reviews are written and read by IT professionals and technology decision-makers. It helps IT leaders make more insightful purchase decisions and technology providers improve their products by receiving objective unbiased feedback from their customers. On Gartner Peer Insights, enterprise users have provided feedback about Leostream that we believe reveals the value delivered by the platform.
According to one Leostream user at a midsize media organization who posted a review on the company’s platform, “We needed a solution that would provide the user access front end for our customers and organization. The solution needed to be robust, secure, and user friendly for our management team.” and “Our experience with the Leostream Connection Broker has been outstanding. The reliability of the product is second to none.”
In another review, an IT professional at a midsize services company said they had a need to manage a number of cloud workstations and found that Leostream covered all aspects of the VDI lifecycle. “After going through evaluation after evaluation, Leostream always rose to the top of the list. Many of the features are customizable which can introduce complexity, but their support team was always able to sort out my use cases in a timely manner.”
Finally, the Head of Information Technology at a midsize manufacturer noted that Leostream was “The right tool for big and flexible VDI deployments with the ease to implement it for anyone dealing with cloud and VDI solutions. [The Leostream] team is friendly and really supportive!”
The Leostream platform facilitates the brokering of desktop connections and is used to satisfy a variety of complex needs related to security and auditing. End-users log-in through Leostream using secure credentials and are connected to a remote workstation that is fully loaded with the appropriate project content and applications. Beyond authenticating users, the back-end of the Leostream Platform has been highly customized to automate certain tasks and monitor remote sessions. Many aspects of remote workflow can be controlled and centrally managed across even the largest enterprise deployments. Out-of-the-box features like pools, plans, and policies are used to map users to the appropriate resources without manual intervention.
“Leostream is proud to provide the most functional, scalable and interoperable remote access solution on the market, and very pleased to see that 100% of our customers would recommend our technology to others,” said Karen Gondoly, CEO of Leostream. “Our entire team is honored to receive this positive feedback after building a comprehensive platform that is both capable and easy to use.”
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The Leostream Platform embodies over 20 years of Leostream research and development in supporting customers with hosted desktop environments including VDI, hybrid cloud, and high-performance display protocols. The Engineering, Science & Technology Emmy®-winning Leostream Platform provides the world’s most robust desktop connection management and remote access feature set, allowing today’s enterprises to choose the best-of-breed components to satisfy their complex security, cost, and flexibility needs, while working with them as they evolve into tomorrow.
Judy Smith, JPR Communications