The Rise of Agentic AI: Why Decision-Making Will Never Be the Same
By Shail Khiyara, CEO — Swarm Engineering For years, artificial intelligence (AI) has been stuck…
AI
The Future of CX Outsourcing: Navigating the Shift Toward AI-Driven Strategies
By Craig Crisler, CEO of SupportNinja As customer experience (CX) leaders face increasing pressure to…
IT Resilience Through Self-Healing Technologies
By Geoff Hixon, VP, Solutions Engineering Your quarterly report is due in less than an…
Conversational AI for Deeper Human Connections
By Dev Nag, CEO & Founder – QueryPal Conversational AI is the goal for companies…
Dynabook Unveils Premium Copilot+PC Laptop with Alloy Chassis Weighing Under 1kg
With a durable MIL-SPEC alloy chassis and user-serviceable battery, the 14-inch Portégé Z40L-N with Copilot+…
Elsevier Announces Expansion To Their Flagship Clinical Decision Support Solution ClinicalKey AI
New functionality and partnerships make it easier for clinicians to access crucial information at the…
David Epperson Joins Keeper Security’s Federal Advisory Board to Strengthen Cybersecurity Solutions for Government Agencies
Epperson will provide strategic guidance to support Keeper’s mission of strengthening federal cybersecurity through its…
GoTo Introduces First-to-Market AI-Powered Insights and Issue Resolution for LogMeIn Resolve, Mitigating IT Workloads and Eliminating Manual Processes for SMBs & MSPs
New AI capabilities transform IT management by turning reactive support into automated, action-oriented workflows GoTo,…
Redefining Compliance: A Blueprint for Success in a Dynamic Regulatory Landscape
By Gia Milo-Slagle, Director of Product Management at StarCompliance Key Takeaways: The financial services sector is…
Outages, Downtime, and High Costs? Here’s Why Multi-Location Enterprises Are Adopting Hybrid WAN in 2025
By Greg Davis, CEO of Bigleaf Networks When the concept of “Hybrid WAN” initially popped…
Panopto Expands Microsoft 365 Integration to Include Microsoft 365 Copilot, Enhancing AI-Driven Video Collaboration
Bringing AI-powered video search and access to Microsoft 365 for enhanced productivity and collaboration PITTSBURGH,…
Together AI Raises $305M Series B to Scale AI Acceleration Cloud for Open Source and Enterprise AI
Funding will accelerate Together AI’s leadership as the preferred AI Cloud for building modern AI…
Cutting Customer Service Costs With AI: How Automation Is Transforming Support Operations
By Dev Nag, CEO & Founder – QueryPal Customer service is essential to every business,…
How AI is Shaping the Future of Insurance
By Dave Brooks Introduction Artificial Intelligence (AI) is transforming the insurance industry in impressive ways,…
DeepSeek: A Milestone In AI Efficiency, But Not The Agi Breakthrough We’re Waiting For
By Matthew Ikle, Chief Science Officer of SingularityNET, the world’s first decentralized AI platform. DeepSeek…
Predictive Support: How Predictive AI is Changing Customer Service
By Dev Nag, CEO & Founder – QueryPal Customer expectations have now evolved to such…
What Will an AI-Driven Security Operations Center (SOC) Look Like?
By Kirsten Doyle Cybersecurity is at a critical turning point. As threats grow in sophistication…
How AI Dynamically Connects Interactions and Product Data to Deliver Tailored Responses in Real-Time
By Dev Nag, Founder & CEO – QueryPal Gone are the days of one-size-fits-all interactions….
The Future of Human-AI Collaboration: Seamless Augmentation
By Efrain Ruh, Field CTO of Europe of Digitate As artificial intelligence continues to evolve and expand…
The Future of Conversational AI – Where Voice is Only a Single Component
By Eitan Cohen, CEO and Co-founder of TechSee Anyone who’s ever called a bank, airline…