NICE Reports 30% Cloud Growth for Second Quarter 2020

Strong Growth in Operating Income with Greater Than 200% Year-Over-Year Growth in Cash Flow from Operations

HOBOKEN, N.J.–(BUSINESS WIRE)–NICE (NASDAQ: NICE) today announced results for the second quarter ended June 30, 2020.

Second Quarter 2020 Financial Highlights

GAAP

   

Non-GAAP

Cloud revenue of $184 million, growth of 30% year-over-year

   

Cloud revenue of $186 million, growth of 30% year-over-year

Total revenue of $393 million, growth of 3% year-over-year

   

Total revenue of $395 million, growth of 4% year-over-year

Gross margin of 65.5% compared to 65.6% last year

   

Gross margin of 71.0% compared to 70.9% last year

Cloud gross margin of 56.2% compared to 50.3% last year

   

Cloud gross margin of 65.7% compared to 61.4% last year

Operating income of $56 million compared to $53 million last year, an increase of 5%

   

Operating income of $111 million compared to $101 million last year, an increase of 10%

Operating margin of 14.3% compared to 14.1% last year

   

Operating margin of 28.2% compared to 26.6% last year

Diluted EPS of $0.68 versus $0.65 last year, 5% growth year-over-year

   

Diluted EPS of $1.37 versus $1.25 last year, 10% growth year-over-year

Operating cash flow of $60 million compared to $18 million last year

   

 

“We are pleased to report another quarter of strong and accelerated cloud growth as cloud revenues grew 30% year-over-year, combined with a continued substantial increase in profitability,” said Barak Eilam, CEO of NICE. “The strong cloud performance demonstrates how well we are positioned, as enterprises of all sizes become intensely focused on extreme agility in a constantly changing environment.”

Mr. Eilam continued, “Our recent business performance highlights that: 1) our solutions are mission critical now more than ever, 2) our cloud platforms are essential to enable a flexible work-from-home mode of operation, and 3) cloud and digital transformation, which are at the core of our business, are now dramatically accelerating in the enterprise market.”

GAAP Financial Highlights for the Second Quarter Ended June 30:

Revenues: Second quarter 2020 total revenues increased 3.4% to $393.2 million compared to $380.4 million for the second quarter of 2019.

Gross Profit: Second quarter 2020 gross profit increased to $257.4 million from $249.6 million. Second quarter 2020 gross margin was 65.5% compared to 65.6% for the second quarter of 2019.

Operating Income: Second quarter 2020 operating income and operating margin increased to $56.1 million and 14.3%, respectively, compared to $53.5 million and 14.1%, respectively, for the second quarter of 2019.

Net Income: Second quarter 2020 net income and net income margin increased to $44.6 million and 11.3%, respectively, compared to $42.1 million and 11.1%, respectively, for the second quarter of 2019.

Fully Diluted Earnings Per Share: Fully diluted earnings per share for the second quarter of 2020 increased 4.6% to $0.68, compared to $0.65 in the second quarter of 2019.

Operating Cash Flow and Cash Balance: Second quarter 2020 operating cash flow was $59.6 million. In the second quarter $3.5 million was used for share repurchases. As of June 30, 2020, total cash and cash equivalents, short term investments were $1,103.0 million, and total debt was $469.6 million.

Non-GAAP Financial Highlights for the Second Quarter Ended June 30:

Revenues: Second quarter 2020 non-GAAP total revenues increased to $395.1 million, up 3.6% from $381.4 million for the second quarter of 2019.

Gross Profit: Second quarter 2020 non-GAAP gross profit and gross margin increased to $280.5 million and 71.0%, respectively, from $270.5 million and 70.9%, respectively for the second quarter of 2019.

Operating Income: Second quarter 2020 non-GAAP operating income and non-GAAP operating margin increased to $111.4 million and 28.2%, respectively, from $101.3 million and 26.6%, respectively, for the second quarter of 2019.

Net Income: Second quarter 2020 non-GAAP net income and non-GAAP net income margin increased to $89.9 million and 22.7%, respectively, from $80.9 million and 21.2%, respectively, for the second quarter of 2019.

Fully Diluted Earnings Per Share: Second quarter 2020 non-GAAP fully diluted earnings per share increased 9.6% to $1.37, compared to $1.25 for the second quarter of 2019.

Third Quarter 2020 Guidance:

Third quarter 2020 Non-GAAP total revenues are expected to be in a range of $403 million to $413 million. Third quarter 2020 Non-GAAP fully diluted earnings per share are expected to be in a range of $1.33 to $1.43.

Quarterly Results Conference Call

NICE management will host its earnings conference call today August 6th, 2020 at 8:30 AM ET, 13:30 GMT, 15:30 Israel, to discuss the results and the company’s outlook. To participate in the call, please dial into the following numbers: United States 1-866-804-8688 or +1-718-354-1175, International +44(0)1296-480-100, United Kingdom 0-800-783-0906, Israel 1-809-344-364. The Passcode is 608 059 84. Additional access numbers can be found at http://www.btconferencing.com/globalaccess/?bid=54_attended. The call will be webcast live on the Company’s website at https://www.nice.com/investor-relations/upcoming-event. An online replay will also be available approximately two hours following the call. A telephone replay of the call will be available for 7 days after the live broadcast and may be accessed by dialing: United States 1-877-482-6144, International +44(0)20-7136-9233, United Kingdom 0-800-032-9687. The Passcode for the replay is 973 031 96.

Non-GAAP financial measures are included in this press release. Non-GAAP financial measures consist of GAAP financial measures adjusted to exclude share-based compensation, amortization of acquired intangible assets, acquisition related expenses, amortization of discount on long term debt and the tax effect of the Non-GAAP adjustments. Business combination accounting rules require the recognition of a legal performance obligation related to a revenue arrangement of an acquired entity as a liability. The amount assigned to such liability should be based on its fair value at the date of acquisition. The Non-GAAP adjustment for a revenue arrangement is intended to reflect the full amount of such revenue. The Company believes that these Non-GAAP financial measures, used in conjunction with the corresponding GAAP measures, provide investors with useful supplemental information about the financial performance of our business. We believe Non-GAAP financial measures are useful to investors as a measure of the ongoing performance of our business. Our management regularly uses our supplemental Non-GAAP financial measures internally to understand, manage and evaluate our business and to make financial, strategic and operating decisions. These Non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Our Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. These Non-GAAP financial measures may differ materially from the Non-GAAP financial measures used by other companies. Reconciliation between results on a GAAP and Non-GAAP basis is provided in a table immediately following the Consolidated Statements of Income. The Company provides guidance only on a Non-GAAP basis. A reconciliation of guidance from a GAAP to Non-GAAP basis is not available due to the unpredictability and uncertainty associated with future events that would be reported in GAAP results and would require adjustments between GAAP and Non-GAAP financial measures, including the impact of future possible business acquisitions. Accordingly, a reconciliation of the guidance based on Non-GAAP financial measures to corresponding GAAP financial measures for future periods is not available without unreasonable effort.

About NICE

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE. All other marks are trademarks of their respective owners. For a full list of NICE’ marks, please see: http://www.nice.com/nice-trademarks.

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. In some cases, forward-looking statements may be identified by words such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” and similar expressions. Forward-looking statements are based on the current beliefs, expectations and assumptions of the Company’s management regarding the future of the Company’s business, future plans and strategies, projections, anticipated events and trends, the economy and other future conditions. Examples of forward-looking statements include guidance regarding the Company’s revenue and earnings and the growth of our cloud business.

Forward looking statements are inherently subject to significant economic, competitive and other uncertainties and contingencies, many of which are beyond the control of management. The Company cautions that these statements are not guarantees of future performance, and investors should not place undue reliance on them. There are or will be important known and unknown factors and uncertainties that could cause actual results to differ materially from those expressed or implied in the forward-looking statements. These factors, include, but are not limited to, risks associated with changes in economic and business conditions, competition, successful execution of the Company’s growth strategy, success and growth of the Company’s cloud Software-as-a-Service business, difficulties in making additional acquisitions or effectively integrating acquired operations, products, technologies and personnel, the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners, rapidly changing technology, cyber security attacks or other security breaches against the Company, privacy concerns and legislation impacting the Company’s business, changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). In addition, COVID-19 is contributing to a general slowdown in the global economy and may affect the Company’s business, results of operations, financial condition and our future strategic plans. At this time, the extent to which the COVID-19 may impact the Company’s financial condition or results of operations is uncertain. Furthermore, due to our subscription based business model, the effect of the COVID-19 may not be fully reflected in our results of operations until future periods, if at all. You are encouraged to carefully review the section entitled “Risk Factors” in our latest Annual Report on Form 20-F and our other filings with the SEC for additional information regarding these and other factors and uncertainties that could affect our future performance. The forward-looking statements contained in this presentation speak only as of the date hereof, and the Company undertakes no obligation to update or revise them, whether as a result of new information, future developments or otherwise, except as required by law.

###

NICE LTD. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
U.S. dollars in thousands
 

June 30,

 

December 31,

 

2020

 

 

2019

Unaudited Audited
 
ASSETS
 
CURRENT ASSETS:
Cash and cash equivalents

$

344,098

$

228,323

Short-term investments

 

758,918

 

210,772

Trade receivables

 

301,951

 

319,622

Prepaid expenses and other current assets

 

132,929

 

116,972

 
Total current assets

 

1,537,896

 

875,689

 
LONG-TERM ASSETS:
Long-term investments

 

 

542,389

Property and equipment, net

 

142,999

 

141,647

Deferred tax assets

 

32,451

 

30,513

Other intangible assets, net

 

377,355

 

411,019

Operating lease right-of-use assets

 

100,891

 

106,196

Goodwill

 

1,428,097

 

1,378,418

Other long-term assets

 

142,219

 

124,034

 
Total long-term assets

 

2,224,012

 

2,734,216

 
TOTAL ASSETS

$

3,761,908

$

3,609,905

 
LIABILITIES AND SHAREHOLDERS’ EQUITY
 
CURRENT LIABILITIES:
Trade payables

$

27,731

$

30,376

Deferred revenues and advances from customers

 

276,772

 

245,792

Current maturities of operating leases

 

21,128

 

21,519

Exchangeable senior notes

 

255,610

 

251,583

Accrued expenses and other liabilities

 

372,132

 

391,685

 
Total current liabilities

 

953,373

 

940,955

 
LONG-TERM LIABILITIES:
Deferred revenues and advances from customers

 

29,336

 

26,045

Operating leases

 

97,333

 

103,490

Deferred tax liabilities

 

48,037

 

52,509

Loan

 

213,998

 

213,313

Other long-term liabilities

 

16,587

 

16,327

 
Total long-term liabilities

 

405,291

 

411,684

 
SHAREHOLDERS’ EQUITY
Nice Ltd’s equity

 

2,378,525

 

2,257,266

Non-controlling interests

 

24,719

 

 
Total shareholders’ equity

 

2,403,244

 

2,257,266

 
TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY

$

3,761,908

$

3,609,905

NICE LTD. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME
U.S. dollars in thousands (except per share amounts)
 

Quarter ended

 

Year to date

June 30,

 

June 30,

 

2020

 

 

2019

 

 

2020

 

 

2019

Unaudited Unaudited Unaudited Audited
 
Revenue:
Product

$

38,257

$

62,018

$

102,865

$

132,049

Services

 

170,979

 

176,420

 

344,171

 

347,338

Cloud

 

183,944

 

141,976

 

356,572

 

278,054

Total revenue

 

393,180

 

380,414

 

803,608

 

757,441

 
Cost of revenue:
Product

 

5,173

 

5,651

 

11,277

 

11,532

Services

 

50,037

 

54,619

 

103,550

 

109,742

Cloud

 

80,523

 

70,495

 

160,991

 

140,541

Total cost of revenue

 

135,733

 

130,765

 

275,818

 

261,815

 
Gross profit

 

257,447

 

249,649

 

527,790

 

495,626

 
Operating expenses:
Research and development, net

 

53,756

 

46,456

 

106,537

 

93,022

Selling and marketing

 

97,505

 

94,878

 

197,321

 

196,945

General and administrative

 

40,398

 

44,029

 

89,511

 

78,743

Amortization of acquired intangible assets

 

9,650

 

10,795

 

19,455

 

21,496

Total operating expenses

 

201,309

 

196,158

 

412,824

 

390,206

 
Operating income

 

56,138

 

53,491

 

114,966

 

105,420

 
Financial and other expense/(income), net

 

(423)

 

724

 

1,227

 

4,142

 
Income before tax

 

56,561

 

52,767

 

113,739

 

101,278

Taxes on income

 

11,956

 

10,709

 

23,020

 

22,156

Net income

 

44,605

 

42,058

$

90,719

 

79,122

 
Less: net loss attributable to non-controlling interests

 

182

 

 

266

 

 
Net income attributable to Nice Ltd.’s shareholders

 

44,787

 

42,058

 

90,985

 

79,122

 
 
Earnings per share:
Basic

$

0.71

$

0.68

$

1.45

$

1.28

Diluted

$

0.68

$

0.65

$

1.39

$

1.23

 
Weighted average shares outstanding:
Basic

 

62,638

 

62,116

 

62,557

 

61,980

Diluted

 

65,633

 

64,650

 

65,484

 

64,205

NICE LTD. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP RESULTS
U.S. dollars in thousands (except per share amounts)
 

Quarter ended

 

Year to date

June 30,

 

June 30,

 

2020

 

 

2019

 

 

2020

 

 

2019

GAAP revenues

$

393,180

$

380,414

$

803,608

$

757,441

Valuation adjustment on acquired deferred product revenue

 

 

 

 

15

Valuation adjustment on acquired deferred services revenue

 

 

 

 

2

Valuation adjustment on acquired deferred cloud revenue

 

1,950

 

953

 

2,729

 

1,825

Non-GAAP revenues

$

395,130

$

381,367

$

806,337

$

759,283

 
 
GAAP cost of revenue

$

135,733

$

130,765

$

275,818

$

261,815

Amortization of acquired intangible assets on cost of product

 

(1,125)

 

(979)

 

(2,259)

 

(1,849)

Amortization of acquired intangible assets on cost of services

 

(1,497)

 

(1,534)

 

(3,019)

 

(3,069)

Amortization of acquired intangible assets on cost of cloud

 

(16,064)

 

(15,043)

 

(31,622)

 

(29,848)

Valuation adjustment on acquired deferred cost of cloud

 

244

 

632

 

537

 

1,318

Cost of product revenue adjustment (1)

 

(68)

 

(102)

 

(136)

 

(207)

Cost of services revenue adjustment (1)

 

(1,680)

 

(2,001)

 

(3,280)

 

(4,145)

Cost of cloud revenue adjustment (1,2)

 

(948)

 

(877)

 

(1,792)

 

(1,784)

Non-GAAP cost of revenue

$

114,595

$

110,861

$

234,247

$

222,231

 
 
GAAP gross profit

$

257,447

$

249,649

$

527,790

$

495,626

Gross profit adjustments

 

23,088

 

20,857

 

44,300

 

41,426

Non-GAAP gross profit

$

280,535

$

270,506

$

572,090

$

537,052

 
 
GAAP operating expenses

$

201,309

$

196,158

$

412,824

$

390,206

Research and development (1,2)

 

(2,373)

 

(1,587)

 

(4,988)

 

(3,149)

Sales and marketing (1,2)

 

(8,797)

 

(5,798)

 

(14,062)

 

(11,474)

General and administrative (1,2)

 

(11,340)

 

(8,806)

 

(24,174)

 

(15,416)

Amortization of acquired intangible assets

 

(9,650)

 

(10,794)

 

(19,455)

 

(21,496)

Valuation adjustment on acquired deferred commission

 

36

 

76

 

71

 

169

Non-GAAP operating expenses

$

169,185

$

169,249

$

350,216

$

338,840

 
 
GAAP financial and other expense/(income), net

$

(423)

$

724

$

1,227

$

4,142

Amortization of discount on debt

 

(2,532)

 

(2,162)

 

(4,874)

 

(4,470)

Non-GAAP financial and other expense, net

$

(2,955)

$

(1,438)

$

(3,647)

$

(328)

 
 
GAAP taxes on income

$

11,956

$

10,709

$

23,020

$

22,156

Tax adjustments re non-GAAP adjustments

 

12,499

 

11,052

 

24,790

 

19,934

Non-GAAP taxes on income

$

24,455

$

21,761

$

47,810

$

42,090

 
 
GAAP net income

$

44,605

$

42,058

$

90,719

$

79,122

Valuation adjustment on acquired deferred revenue

 

1,950

 

953

 

2,729

 

1,842

Valuation adjustment on acquired deferred cost of cloud revenue

 

(244)

 

(632)

 

(537)

 

(1,318)

Amortization of acquired intangible assets

 

28,336

 

28,350

 

56,355

 

56,262

Valuation adjustment on acquired deferred commission

 

(36)

 

(76)

 

(71)

 

(169)

Share-based compensation (1)

 

25,206

 

18,328

 

46,851

 

35,332

Acquisition related expenses (2)

 

 

843

 

1,581

 

843

Amortization of discount on long term debt

 

2,532

 

2,162

 

4,874

 

4,470

Tax adjustments re non-GAAP adjustments

 

(12,499)

 

(11,052)

 

(24,790)

 

(19,934)

Non-GAAP net income

$

89,850

$

80,934

$

177,711

$

156,450

 
 
GAAP diluted earnings per share

$

0.68

$

0.65

$

1.39

$

1.23

 
Non-GAAP diluted earnings per share

$

1.37

$

1.25

$

2.71

$

2.44

 
Shares used in computing GAAP diluted earnings per share

 

65,633

 

64,650

 

65,484

 

64,205

 
Shares used in computing non-GAAP diluted earnings per share

 

65,633

 

64,650

 

65,484

 

64,205

NICE LTD. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP RESULTS (continued)
U.S. dollars in thousands
 
 
 
 

(1)

Share-based Compensation

Quarter ended

 

Year to date

June 30,

 

June 30,

 

2020

 

 

2019

 

 

2020

 

 

2019

 
Cost of product revenue

$

68

$

102

$

136

$

207

Cost of services revenue

 

1,680

 

2,001

 

3,280

 

4,145

Cost of cloud revenue

 

948

 

877

 

1,792

 

1,784

Research and development

 

2,373

 

1,582

 

4,988

 

3,144

Sales and marketing

 

8,797

 

5,768

 

13,974

 

11,444

General and administrative

 

11,340

 

7,998

 

22,681

 

14,608

$

25,206

$

18,328

$

46,851

$

35,332

 
 

(2)

Acquisition related expenses
 

Quarter ended

 

Year to date

June 30,

 

June 30,

 

2020

 

 

2019

 

 

2020

 

 

2019

 
Research and development

$

$

5

$

$

5

Sales and marketing

 

 

30

 

88

 

30

General and administrative

 

 

808

 

1,493

 

808

$

$

843

$

1,581

$

843

NICE LTD. AND SUBSIDIARIES
CONSOLIDATED CASH FLOW STATEMENTS
U.S. dollars in thousands

Quarter ended

 

Year to date

June 30,

 

June 30,

 

2020

 

 

2019

 

 

2020

 

 

2019

Unaudited Unaudited Unaudited Audited
 
Operating Activities
 
Net income

$

44,605

$

42,058

$

90,719

$

79,122

Depreciation and amortization

 

45,601

 

43,012

 

89,651

 

84,820

Stock based compensation

 

25,064

 

18,312

 

46,632

 

35,316

Amortization of premium and discount and accrued interest on marketable securities

 

(3,618)

 

(233)

 

(2,870)

 

(574)

Deferred taxes, net

 

(678)

 

(10,764)

 

(9,870)

 

(18,622)

Changes in operating assets and liabilities:
Trade Receivables

 

14,134

 

(10,611)

 

14,793

 

20,112

Prepaid expenses and other assets

 

(20,677)

 

(51,949)

 

(34,768)

 

(72,531)

Trade payables

 

(13,283)

 

4,543

 

(805)

 

3,718

Accrued expenses and other current liabilities

 

(33,357)

 

(22,822)

 

(21,460)

 

9,616

Operating lease right-of-use assets, net

 

4,363

 

3,379

 

8,512

 

7,496

Deferred revenue

 

(415)

 

5,462

 

38,098

 

58,869

Long term liabilities

 

 

(403)

 

 

(280)

Operating lease liabilities

 

(4,132)

 

(3,654)

 

(9,689)

 

(9,159)

Amortization of discount on long term debt

 

2,532

 

2,162

 

4,875

 

4,469

Other

 

(558)

 

(516)

 

585

 

(1,984)

Net cash provided by operating activities

 

59,581

 

17,976

 

214,403

 

200,388

 
Investing Activities
 
Purchase of property and equipment

 

(7,823)

 

(6,566)

 

(17,456)

 

(14,982)

Purchase of Investments

 

(69,061)

 

(114,834)

 

(154,488)

 

(306,142)

Proceeds from Investments

 

78,980

 

93,558

 

164,865

 

170,508

Capitalization of software development costs

 

(9,912)

 

(8,897)

 

(19,199)

 

(17,391)

Payments for business and asset acquisitions, net of cash acquired

 

 

(25,788)

 

(50,836)

 

(25,788)

Net cash used in investing activities

 

(7,816)

 

(62,527)

 

(77,114)

 

(193,795)

 
Financing Activities
 
Proceeds from issuance of shares upon exercise of share options

 

5,865

 

1,401

 

7,349

 

3,018

Purchase of treasury shares

 

(3,531)

 

(4,615)

 

(27,601)

 

(14,715)

Capital Lease payments

 

(15)

 

(187)

 

(177)

 

(440)

Net cash provided by/(used in) financing activities

 

2,319

 

(3,401)

 

(20,429)

 

(12,137)

 
Effect of exchange rates on cash and cash equivalents

 

902

 

(433)

 

(1,085)

 

(244)

 
Net change in cash and cash equivalents

 

54,986

 

(48,385)

#

 

115,775

 

(5,788)

Cash and cash equivalents, beginning of period

$

289,112

$

284,696

$

228,323

$

242,099

 
Cash and cash equivalents, end of period

$

344,098

$

236,311

$

344,098

$

236,311

 

Contacts

NICE Investors

Marty Cohen, +1 551 256 5354, ET, ir@nice.com
Yisca Erez, +972 9 775-3798, CET, ir@nice.com

Media Contact
Chris Irwin-Dudek, +1 (551) 256-5140, Chris.Irwin-Dudek@nice.com

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