The Atlanta Journal-Constitution Names Intradiem a Winner of the Atlanta Top Workplaces 2022 Award
ATLANTA–(BUSINESS WIRE)–Intradiem has been awarded a Top Workplaces 2022 honor by The Atlanta Journal-Constitution. The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC. The anonymous survey uniquely measures 15 culture drivers that are critical to the success of any organization: including alignment, execution and connection, just to name a few.
“During this very challenging time, Top Workplaces has proven to be a beacon of light for organizations, as well as a sign of resiliency and strong business performance,” said Eric Rubino, Energage CEO. “When you give your employees a voice, you come together to navigate challenges and shape your path forward. Top Workplaces draw on real-time insights into what works best for their organization, so they can make informed decisions that have a positive impact on their people and their business.”
Intradiem’s vision is to reinvent customer service for everyone—from the customers who need it to the customer service teams who provide it. The company’s AI-powered Intelligent Automation platform processes and leverages millions of real-time data points to improve contact center operating efficiency, agent engagement and customer experiences.
“Our employees are the company’s number one priority,” said Intradiem’s Chief People Officer, Kimberly Hiler. “Working to ensure their well-being is not only the right thing to do—it also encourages them to create the innovative technology that helps our customers thrive. We’re incredibly honored to be named one of the top places to work in the Atlanta area.”
About INTRADIEM
Intradiem provides Intelligent Automation solutions that help customer service teams boost productivity, enhance employee engagement, and improve the end-customer experience. Our patented AI-powered technology processes the massive quantity of data generated by contact centers and back offices and takes immediate action to support both in-center and remote teams. Customers can count on an investment return of at least a 2X in the first year and a 3-5X payback in subsequent years. This year, Intradiem’s customers will save more than $150 million.
About Energage
Making the world a better place to work together. ™
Energage is a purpose-driven company that helps organizations turn employee feedback into useful business intelligence and credible employer recognition through Top Workplaces. Built on 14 years of culture research and the results from 22 million employees surveyed across more than 66,000 organizations, Energage delivers the most accurate competitive benchmark available. With access to a unique combination of patented analytic tools and expert guidance, Energage customers lead the competition with an engaged workforce and an opportunity to gain recognition for their people-first approach to culture. For more information or to nominate your organization, visit energage.com or topworkplaces.com.
Contacts
Melissa Spies
Intradiem
mspies@intradiem.com
888-566-9457