Salesforce Announces Einstein GPT, the World’s First Generative AI for CRM
Einstein GPT creates personalized content across every Salesforce cloud with generative AI, making every employee…
CRM
ScaleWith Adds Seasoned Executives and Go-To-Market Team to Accelerate Growth
Market-making Technology Delivers Sustainability, Net Zero, D&I, and First Responders Funding as a Service DALLAS–(BUSINESS…
SugarCRM Wins Gold Stevie for CRM Suite – Midmarket, New Version, in 2023 Sales & Customer Service Awards
Sugar Takes Home Back-to-Back Award Honors for Excellence, with a CRM Platform That Makes the…
CORRECTING and REPLACING LiveVox Announces Fourth Quarter and Full Year 2022 Financial Results
Fourth quarter total revenue year-over-year growth of 12.0% to $35.7 million; full year total revenue…
Vestigo Ventures Invests in Knowbl Enterprise-Ready Conversational AI Platform
Knowbl Leverages On-Brand, Compliant Content, Negating “TMI” Risks and Frustrations Common in ChatGPT CAMBRIDGE, Mass.–(BUSINESS…
LiveRamp Enables Identity and Advanced Activation in Snowflake
Expanded partnership and product capabilities enable marketers to improve performance and privacy by activating and…
SugarCRM Named Best CRM Platform in the 2023 CX Awards for the Second Year Running
Sugar Takes Home Back-to-Back Award Honors for Customer Relationship Management Excellence SAN FRANCISCO–(BUSINESS WIRE)–SugarCRM today…
Morgan Stanley Hosts First Global Demo Day for Startups in Inclusive Ventures Lab
Global cohort includes ten technology-enabled startups from US and EMEA: Advocat, AMAKA Studio, AuditMate, Gentreo,…
Pipedrive Wins 12th Annual 2022-2023 Cloud Award Program For Best Software As A Service (USA-SMB)
NEW YORK–(BUSINESS WIRE)–Pipedrive, the global sales-first CRM and intelligent revenue management platform for small businesses,…
Tray.io Announces New Lead Lifecycle Management Solution to Remedy Interdepartmental Silos and Process Complexities
RevOps Teams Can Now Recapture Revenue Lost Due to Operational Challenges in Marketing and Sales…
Trax Joins the MuleSoft Technology Partner Program
MuleSoft Certified Connector for Trax simplifies integration to Salesforce Consumer Goods Cloud and helps CPG…
Zoho Unveils Unified Communications Platform, Launches New Collaboration Tech
Achieves 30% YoY Revenue Growth and 16 Million+ Users AUSTIN, Texas–(BUSINESS WIRE)–Zoho Corporation, a leading…
Vonage Recognised as Established Leader in Conversational Commerce by Juniper Research
HOLMDEL, N.J.–(BUSINESS WIRE)–Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation,…
Yobi announces pivotal new Call Summarization feature for identifying vital points of business discussions
The enhancement includes a searchable transcript, action items and notes into an easily readable text….
Ometria Delivered 430% ROI to Retailers, Reveals Total Economic Impact Study
CRM teams were able to deliver an 18% repurchase rate increase alongside improved customer engagement,…
Yobi announces $2.37M seed funding
New capital to support customers with powerful generative artificial intelligence technologies SAN JOSE, Calif.–(BUSINESS WIRE)–Yobi,…
LiveVox to Report Fourth Quarter and Full Year 2022 Financial Results on March 2, 2023
SAN FRANCISCO–(BUSINESS WIRE)–LiveVox Holdings, Inc. (the “Company” or “LiveVox”) (NASDAQ: LVOX), a leading cloud-based provider…
Observe.AI Launches Real-Time AI to Help Contact Centers Drive Sales and Retain Customers With End-to-End Conversation Intelligence
By uniquely leveraging post-interaction insights and historical data, Observe.AI introduces highly contextualized real-time agent guidance,…
C3 AI Announces Launch of C3 Generative AI Product Suite
General availability March 2023 REDWOOD CITY, Calif.–(BUSINESS WIRE)–C3 AI (NYSE: AI), the Enterprise AI application…
Salesforce Announces Appointment of Three New Independent Directors
Arnold Donald, Sachin Mehra and Mason Morfit to Join the Company’s Board of Directors Expresses…